Contact

Reach our team for questions about orders, delivery, refunds, or using the platform.

Email is our official channel so requests are logged and answered securely. Include: topic (order, delivery, refund, product question), purchase email if applicable, and a short description of what you need.

Support

For questions about orders, delivery, refunds or platform use, contact us at the email below.

Support email

suporte@neuraldelphi.com

Average response time: within 48 business hours.

See FAQ

For quick answers on payment, delivery, and cancellation, see our FAQ page. FAQ.